Position: Underwriting Assistant
Location: Dar es Salaam, Tanzania
Company: Britam Insurance Tanzania Limited
Job Type: Full-time, Permanent
Level: Entry Level
Posting Date: 03 June 2025
Closing Date: 11 June 2025
Openings: 1
Job Purpose:
The role involves supporting the underwriting process by ensuring accurate data capture, timely processing of medical cards, quotations, tenders, and policy documentation. Reports to the Manager – Medical Business.
Key Responsibilities:
- Accurately capture and maintain client data
- Process and dispatch policy documents and endorsements
- Prepare and submit quotations and tenders promptly
- Process endorsements, debit/credit notes, and renewals within set timeframes
- Issue medical cards in a timely manner
- Respond to client queries and correspondence
- Maintain updated policy terms and prepare monthly reports
- Achieve department goals and individual performance targets
Performance Indicators:
- Timely and accurate data and document processing
- Meeting Service Level Agreements (SLAs)
- Quick response to client inquiries
- Customer retention and claims performance
Relationships:
- Internal: Reports to Medical Business Manager; coordinates with other departments
- External: Clients and other medical insurance stakeholders
Requirements:
- Bachelor’s degree (preferably in Insurance)
- Proficient in MS Word, Excel, and PowerPoint
- Experience in medical underwriting is an added advantage
- Knowledge of Tanzanian insurance regulations and Britam products
Core Competencies:
- Quick learning and strong research skills
- Teamwork and collaboration
- Use of technology in achieving work goals
- Customer service and goal orientation
- Compliance with procedures and ethical standards
How to Apply:
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